SuperShuttle Reviews

I had a really good experience with SuperShuttle. The pick-up at the airport was smooth - you either check-in on your phone or speak to a member of staff who then notifies the company you've arrived. You are then matched to the next available shuttle and staff will guide you and your co-passengers to the vehicle.

I booked my return trip with plenty of time to get to the airport so that a delay wouldn't be a problem. Good call, since traffic was terrible! You share the shuttle with other passengers so don't expect to be the only one. It will take some time to get around to everyone's hotels. That's why they offer such a good price.

I would definitely recommend this service. BUT: if you're the kind of person who is very optimistic with time and like to cut things pretty close, I would probably advise you to go with another option. This shuttle could run for over 2 hours if traffic is bad and you're the first pick-up.

I took a san fransisco airport drop from my hotel in San Jose and had booked it at 5:30am. I was trying this service for the first time and I usually take a taxi which costs around $150 and takes around 45 mins to reach the airport. I booked the shared shuttle seat online to get some discount as well and got an SMS for succesfully booking it. After that got an SMS a day before the travel time, stating the status of the pickup. I was afraid if it will ever come... it only cost me $28 after all. I got a call on sharp 5:15 am and the pick up guy was waiting for me at the entrance. It does make its way through 4-5 more pickups before heading for the airport, but it gets done fast and quick. Add an additional 30 mins to be safe and book accordingly. Its sad they give this service only for airport drops... i would be thrilled if they could give this service for SF drops in general. Thanks guys! :)